FAQs
This is a frequently asked question?
1. How long will my order take?
We know milestone moments don’t wait- and neither should you. Most custom orders are completed within 7-10 business days, and senior bundles or team apparel may take 10-14 days depending on personalization.
The Sointenseprintz Difference:
We communicate with you every step of the way so you’re never left wondering where your order stands.
This is a frequently asked question?
Can I personalize my child’s name, number, or sport?
Absolutely. Personalization is what we’re known for. You can add your child’s name, jersey number, sport, graduation year, and more.
The Sointenseprintz Difference:
Every item is crafted with precision and care, not rushed.
This is a frequently asked question?
Do you work with schools or teams?
Yes! We partner with schools, athletic departments, booster clubs, and youth organizations to create custom spiritwear and senior bundles.
The Sointenseprintz Difference:
We offer fundraising options to help schools support their students.
This is a frequently asked question?
What if I need my order sooner?
We offer rush options during peak seasons (graduations, senior nights, sports). If you’re on a tight timeline, reach out- we’ll do everything we can to make it happen.
The Sointenseprintz Difference:
We treat your milestone like it’s our own family’s milestone.
This is a frequently asked question?
What is your refund or exchange policy?
Because each item is custom-made, we cannot offer refunds on personalized products. However, if there’s ever an issue with quality or accuracy, we will make it right immediately.
The Sointenseprintz Difference:
We stand behind every product with pride and integrity.
This is a frequently asked question?
How do I contact you if I have questions?
You can reach us through our contact page, email, or social media. We respond quickly because we know your child’s moment matters.
The Sointenseprintz Difference:
You’re not just placing an order- you’re trusting us with a memory!

